The journey
From breakdown to back on the road.
Six stages from breakdown to a finished job.
The six stages of a booking
Select
Choose your vehicle and the problem.
Locate
Share your GPS position or type the address.
Estimate
See the itemised estimate for your request.
Confirm
Check the summary and submit.
Track
Follow each stage on your booking page.
Complete
Pay for the finished job and rate it.
Ready when you need it
Start a request here, or use the RoadMate app for maps, live status and SOS.
What works in this demoLive, simulated and planned features
| Feature | Status | Notes |
|---|---|---|
| Service catalogue, filters and search | Live | Works on this website. |
| Price estimate calculator | Live | Uses configured prices. Figures are planning assumptions. |
| Assistance request form and booking reference | Simulated | Saved in your browser only. Nobody is dispatched. |
| GPS location sharing | Live | Uses your browser location with your permission. Manual entry always works. |
| Map pin selection | Live | In the RoadMate app, with OpenStreetMap. Needs a paid-plan map provider before launch. |
| SOS: call 112 and share location | Live | In the RoadMate app. Uses your phone's dialler, WhatsApp or SMS. |
| Garage reminders for insurance, PUC and service | Live | In the RoadMate app, stored on your device, with calendar files. |
| Chat with the assigned partner | Simulated | In the RoadMate app. Replies are simulated and labelled. |
| Partner matching and assignment | Simulated | Moved forward with labelled simulation controls on the booking page. |
| Live arrival time (ETA) | Planned | Not shown. Needs a partner app and maps integration. |
| Online payment | Planned | Needs a payment gateway such as Razorpay. No payments are taken. |
| SMS and email updates | Planned | Needs a messaging provider. No messages are sent. |
| Partner applications and admin approval | Simulated | Applications are stored in your browser and reviewed in the demo admin area. |
| Customer accounts | Simulated | Demo accounts only. Passwords are not checked or stored. |
| Support tickets | Simulated | Ticket reference generated and stored in your browser. |
Mechanic, tow operator or workshop? See how RoadMate works for partners.