Demo site. Bookings are simulated. In an emergency, call 112.

The journey

From breakdown to back on the road.

Six stages from breakdown to a finished job.

The six stages of a booking

  1. Select

    Choose your vehicle and the problem.

  2. Locate

    Share your GPS position or type the address.

  3. Estimate

    See the itemised estimate for your request.

  4. Confirm

    Check the summary and submit.

  5. Track

    Follow each stage on your booking page.

  6. Complete

    Pay for the finished job and rate it.

Ready when you need it

Start a request here, or use the RoadMate app for maps, live status and SOS.

What works in this demoLive, simulated and planned features
FeatureStatusNotes
Service catalogue, filters and searchLiveWorks on this website.
Price estimate calculatorLiveUses configured prices. Figures are planning assumptions.
Assistance request form and booking referenceSimulatedSaved in your browser only. Nobody is dispatched.
GPS location sharingLiveUses your browser location with your permission. Manual entry always works.
Map pin selectionLiveIn the RoadMate app, with OpenStreetMap. Needs a paid-plan map provider before launch.
SOS: call 112 and share locationLiveIn the RoadMate app. Uses your phone's dialler, WhatsApp or SMS.
Garage reminders for insurance, PUC and serviceLiveIn the RoadMate app, stored on your device, with calendar files.
Chat with the assigned partnerSimulatedIn the RoadMate app. Replies are simulated and labelled.
Partner matching and assignmentSimulatedMoved forward with labelled simulation controls on the booking page.
Live arrival time (ETA)PlannedNot shown. Needs a partner app and maps integration.
Online paymentPlannedNeeds a payment gateway such as Razorpay. No payments are taken.
SMS and email updatesPlannedNeeds a messaging provider. No messages are sent.
Partner applications and admin approvalSimulatedApplications are stored in your browser and reviewed in the demo admin area.
Customer accountsSimulatedDemo accounts only. Passwords are not checked or stored.
Support ticketsSimulatedTicket reference generated and stored in your browser.

Mechanic, tow operator or workshop? See how RoadMate works for partners.