RoadMate is a roadside assistance marketplace for India. It connects drivers and riders who have broken down with independent mechanics, tow operators and workshops near them.
How are prices calculated?
Each service has a base charge by vehicle type. Towing adds a per-kilometre rate after the first 5 km. A dispatch fee applies to roadside bookings. Parts, fuel and tolls are extra and quoted before purchase. You see the estimate before you confirm.
Can I track my booking?
Yes. After you submit a request you get a booking reference. Use it with your phone number on the booking status page to see each stage. An arrival time is shown only when a real estimate is available.
What happens if no provider is available?
Your booking is marked "No provider available" and nothing is charged. You can try again later or contact support for other options.
Can I cancel a booking?
Yes, until the provider arrives. Cancelling before a provider is assigned is free. After assignment, the dispatch fee may be charged. Details are in the Cancellation and Refund Policy.
We use essential storage to run bookings and forms. With your permission we also keep campaign details (UTM tags) to see which links bring visitors. Privacy Policy